Program Manager, Emerging Talent

Responsibilities

Own and evolve the internship and early-career recruiting programs—drive strategy, execution, and a consistent, high-quality experience for candidates, interns, and host teams. Lead end-to-end program operations, including project planning, timelines, workflows, communications, and cross-functional collaboration. Use AI and automation to streamline processes, improve communication, and boost efficiency across program delivery.Build strong relationships with partners and leaders, aligning expectations, influencing decisions, and facilitating clear, engaging sessions for hosts and interns.Measure and improve program performance by tracking data, analyzing feedback, and turning insights into actionable improvements.Navigate multiple work streams with clarity, maintaining structure, momentum, and calm during high-volume periods.Identify and implement process improvements that strengthen efficiency, consistency, and scale for a high quality customer experience.

Requirements

5+ years of demonstrated expertise building or running early-career/internship programs.Demonstrated ability to design and manage end to end Emerging Talent programs by treating the candidate, intern, and host team experience as a product. Experience applying program and product management principles such as roadmapping, journey mapping, and prioritization to improve hiring, onboarding, and development experiences.Demonstrated experience using AI tools in the flow of work. Comfort leveraging AI to improve operational efficiency, program planning, candidate communications, and data analysis is strongly preferred.Proficiency in using design thinking and candidate centered approaches to understand student and early career needs, pilot and iterate on program enhancements, and use data and feedback to drive measurable improvements in engagement, conversion, and program outcomes.Strong organizational skills, detail-oriented, and comfort context switching across multiple work streams.Excellent communication skills, both written and verbal—able to distill complex information into crisp, actionable insights.Skilled at virtual collaboration and managing cross-functional stakeholders building strong relationships across teams and levels.Resourceful problem-solver with a bias toward action and an ability to navigate ambiguity.  Preferred Qualifications

Benefits

Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support Access to over 10,000 global co-working spaces through Gable.to, making it easy to book flexible workspaces for collaboration or individual work Quarterly Cell phone and internet allowance Mental health and wellness benefits Disability and neurodivergence support benefits

Additional benefit details are available upon request. Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our AI philosophy.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.