Engineering Manager, Fulfillment

About the Role

We partner with stable counterparts including Sales & Go-To-Market teams (Deal Desk), Finance & IT (Analytics Engineering), support engineering, and product technical program management on cross-functional initiatives that make it easier for customers to buy, provision, and manage GitLab. Our work includes efforts like the GTM Product Usage Data working group, GitLab Order to Cash Technical Fusion team, and Cloud Licensing initiatives, which provide broad visibility into how our business operates end to end. On our team, we focus on increasing the reliability and availability of Fulfillment infrastructure, making foundational improvements to the architecture and data models of Fulfillment systems, and improving developer experience through better tooling and documentation. We also experiment with AI-powered workflows where they make sense to help our team move faster while maintaining high quality.How GitLab will support you

Requirements

Ability to build consensus among diverse stakeholders and guide technical and product decisions in complex organizational contexts while providing clear, empathetic people leadership. Experience mentoring and supporting engineers through thoughtful feedback, pairing, and design discussions in a remote-first, globally distributed, and asynchronous environment.

Benefits

Flexible Paid Time Off  Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave  Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.