🌍 Canonical

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets.

Our platform, Ubuntu, is widely used in breakthrough initiatives such as:

• ☁️ Public Cloud
• 📊 Data Science
• 🤖 Artificial Intelligence (AI)
• 🧠 Engineering Innovation
• 🌐 Internet of Things (IoT)

Our customers include the world’s top public cloud and silicon providers, as well as industry leaders across multiple sectors.

Canonical is a pioneer of distributed global collaboration, with:

• 👥 1200+ colleagues
• 🌎 Operating in 75+ countries
• 🏠 Minimal office-based roles

Teams meet two to four times per year in person, in inspiring global locations, to align on strategy and execution.

💡 The company is founder-led, profitable, and growing.

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💼 Role: Engineering Manager (BootStack Team)

We are hiring an Engineering Manager to lead the BootStack team — the group that designs, builds, and operates modern distributed systems for our enterprise customers.

This is an excellent opportunity for a technologist passionate about Linux, Cloud, and open source to build a career with Canonical and work with some of the most talented engineers in the industry.

As a Cloud Engineering Manager, you’ll lead engineers responsible for the day-to-day managed service operations of customer environments, including:

• Customer service management
• Managed services operations
• Product improvement engineering

You’ll work closely with customers, product engineering, and operations teams to ensure excellence, reliability, and continuous improvement.

🏠 Location: This is a globally remote role.

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🔧 Key Responsibilities

• 👩‍💻 Manage and grow a distributed engineering team to optimize quality and delivery velocity
• 📊 Identify and measure team health indicators to maintain high morale and performance
• ⚙️ Implement disciplined engineering and operations processes across projects
• 🤝 Represent the BootStack team to stakeholders, customers, and internal teams
• 🎯 Ensure team focus on priorities, milestones, and deliverables
• 🌍 Meet and maintain Service Level Agreements (SLAs) with customer deployments worldwide
• 🚀 Deliver high-quality managed services consistently and on schedule

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🏢 About Canonical

Canonical is a pioneering tech firm driving the global shift toward open source.
As the publisher of Ubuntu, one of the most important open-source projects and platforms for AI, IoT, and Cloud, we are transforming how the world builds software.

We recruit globally and maintain a high standard of excellence.
Most colleagues have worked remotely since 2004, making Canonical a true remote-first company.

Working here is:

• 🚀 A step into the future
• 🧩 A challenge to think differently
• ⚙️ An opportunity to work smarter
• 🎓 A chance to learn and grow continuously

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🤝 Equal Opportunity

Canonical is an equal opportunity employer.
We are proud to foster a workplace free from discrimination.

Diversity of experience, perspectives, and background:

• 💬 Creates a better work environment
• 🧠 Produces better products

🌈 Whatever your identity, your application will receive fair and equal consideration.